Doctor Plus

Doctor Plus is essentially a customer relationship management system designed and implemented with the aim of maintaining customers and ensuring patient loyalty. In other words, with the use of a suitable CRM, good relationships with customers/patients can be established, thereby increasing the profitability of a clinic or practice. This system is specifically designed for dentists.

Key features of Doctor Plus customer relationship management system include the following:

• Management of patients along with recording their complete information
• Ability to manage and record staff information including: clinic manager, doctors, and receptionists
• Ability to include multiple doctors in the clinic with different collaboration percentages for each
• Ability to assign a different receptionist to each doctor
• Ability to record and manage services provided in the clinic such as cleaning, root canal, etc.
• Ability to manage and define all system information fields by the clinic manager
• Ability to record various occasions such as birthdays, anniversaries, etc., for sending SMS to the customer
• Ability to rate customers based on various factors such as financial status, behavior, etc.
• Ability for patients to request appointments
• Ability to record patient appointments in the system both manually and online
• Ability to record services provided to patients during each visit
• Ability to specify treated teeth during each visit using a diagram
• Ability to specify the status of the patient's visit in the system
• Ability to automatically calculate the cost of each session by the system
• Ability to provide discounts for patients per visit
• Ability to record referrer, wallet, and commission
• Ability to define commission percentages
• Ability to set time limits for assigning commissions
• Online notification to the referrer upon receiving commission
• Ability to manage clinic finances including recording all doctor expenses, clinic expenses, staff salaries, and their expenditures
• Equipped with an information and SMS notification system
• Ability to remind patients of appointments via SMS
• Ability to remind doctors of the next day's appointments via SMS and email
• Ability to send bulk notifications to patients via SMS with specific filters such as gender, age, financial status, etc.
• Ability to generate a list of delinquent patients in Excel and PDF format and email it to the site manager at the end of each week
• Ability to record important daily and essential notes by doctors or clinic manager
• Ability to generate financial reports with various filters
• Ability to generate reports on patient status with various filters
• Ability to export reports to PDF
• Ability to display reports as lists or charts
• And more...